At Next Era Training Group Pty Ltd, we understand the challenges that come with starting a new chapter —especially for international students adjusting to a different country, culture, and study environment. We are committed to making your experience in Australia as smooth, supportive, and welcoming as possible.

To help all new students settle in confidently, we conduct a comprehensive Orientation Program prior to the commencement of your course. Attendance is mandatory for all international students and highly encouraged for domestic students enrolled in full qualifications.

An invitation will be sent to each student—or their nominated education representative—with the date, time, and location of their orientation session. For international students, classroom facilities will be provided in line with CRICOS requirements to ensure compliance and student support.

During the Orientation Program, students will receive essential information covering:

• • Course Timetables
• • Student Handbook
• • Attendance & Course Progress
• • Requirements
• • Student Support Services
• • Legal Assistance Options
• • Emergency & Health Services
• • Complaints & Appeals Process
• • Facilities & Learning Resources

• By providing this vital information upfront, we aim to help students transition smoothly into life and study in Australia.

• ADDITIONAL SUPPORT PROVIDED DURING ORIENTATION INCLUDES:

• • Independent complaints and appeals procedures
• • Help with enrolment requirements and documentation
• • Information about Overseas Student Health Cover (OSHC) for international students
• • Details on public transport concessions (where applicable)
• • Student ID card issuance
• • Reminders and guidance on visa conditions and course progress requirements for international students
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• Whether you’re seeking Recognition of Prior Learning (RPL) as a domestic student or beginning your learning journey in Australia as an international student, Next Era Training Pty Ltd is here to support you every step of the way.