STUDENT SUPPORT
STUDENT SERVICES
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The staff at Next Era Training Group understand that students may require extra support to assist them cope with life as a student. The Student Support Team are committed to assisting students and offer support and counselling services in a variety of areas. All student support services are without any costs and are kept confidential.
Study Related Advice:
• Your attendance or academic course progress
• Concerns about time management
• How to find jobs, how to apply for jobs, provide information about how to write a resume and cover letter and how to prepare before attending interviews
• Student policies and procedures and study related requests
• Further study options and/or social groups
• Language barriers
• How to find accommodation.
Finance
Students at NET can pay their tuition fees in easy and manageable payment plans. Our Financial Administration Assistants can assist students in processing their payments, either over the phone or in person. NET’s staff also provide up-to-date information about the next payment dates and the outstanding amounts, providing support services to assist students to manage their tuition fee payments.
Access to Academic Records
Each student will receive a Certificate when they have successfully completed all components of their course. For students who withdraw or cancel their course prior to completing, they will receive a Statement of Attainment for any successfully completed components.
Students can also access their records at any time by providing a written request. A Certificate or a Statement of Attainment will be issued within ten (10) business days at no additional cost.
Counselling Services in Australia
Meet with a Student Support Officer
NET’s Student Support Services are available to students at campuses.
Monday to Friday from 8.00am to 4.30pm
If you would like to meet with a Student Support Officer at either campus, you can come in to the campus and speak to us, or contact us on info@nexteratraininggroup.edu.au or call us. If your partner has a problem that affects you or your study, they can also see the Student Support Team.
VOCATIONAL TRAINING COURSES
Explore our nationally recognized courses and discover how you can advance your skills.
INQUIRE NOW
Please complete the form for further information on the courses and prices. We are more than happy to assist you with your enquiry.